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Chapter 7: Remote Work

Lesson 3 Share
Video Calls

🎧 Enhance Your Listening Power!
🤝 A team prepares for an important client call.

Transcript

Maya: Hi everyone, can you hear me okay?
Raj: Yes, loud and clear.
Maya: Perfect. Let’s quickly review the agenda for today’s client call. I’ll start with the project overview, then we can go over the milestones.
Liam: Sounds good. Should we mute ourselves when not speaking?
Maya: Yes, that helps reduce background noise. Also, please use the chat for any questions during my presentation.
Raj: Got it. I’ll also take notes in the shared document.
Maya: Excellent. Liam, can you prepare the slides for the timeline?
Liam: Already done. I’ll share my screen when it’s my turn.
Maya: Great. And remember, if the client asks about any delays, let’s be transparent but brief in our responses.
Raj: Understood. Should we rehearse our transitions between speakers?
Maya: Good idea. Let’s do a quick run-through before we start.

🎧

Active Listening Practice

Complete the phrases as you listen

6 phrases
🔥 streak
💬

Hi everyone, can you hear me ______?

Perfect! "Hi everyone, can you hear me okay?"

"Hi everyone, can you hear me okay?"

Mastered
💬

Yes, loud and ______.

Perfect! "Yes, loud and clear."

"Yes, loud and clear."

Mastered
💬

Let's quickly review the ______ for today's client call.

Perfect! "Let's quickly review the agenda for today's client call."

"Let's quickly review the agenda for today's client call."

Mastered
💬

Should we mute ourselves when not ______?

Perfect! "Should we mute ourselves when not speaking?"

"Should we mute ourselves when not speaking?"

Mastered
💬

That helps reduce ______ noise.

Perfect! "That helps reduce background noise."

"That helps reduce background noise."

Mastered
💬

Please use the chat for any questions during my ______.

Perfect! "Please use the chat for any questions during my presentation."

"Please use the chat for any questions during my presentation."

Mastered

of 6 phrases mastered

🏆 MASTER COMPLETE!

📖 Reading Practice

Video calls have become a fundamental part of remote work, enabling teams to communicate instantly and collaborate effectively regardless of physical distance. Maintaining proper etiquette is essential to ensure meetings remain professional, focused, and productive. Simple practices make a big difference in how smoothly calls run. 

Why is proper etiquette important on video calls?

✓ Correct!
🤔 The correct answer is "To keep meetings professional, focused, and productive"
✓ Section completed
Complete the previous section to unlock this content

Simple practices, such as muting your microphone when not speaking, keeping your camera on to show engagement, and structuring presentations clearly, help create a smooth and organized discussion. A clear agenda and defined speaking roles can further prevent confusion and overlapping conversations. These small habits show respect for everyone's time. 

What should you do when not speaking on a video call?

✓ Correct!
🤔 The correct answer is "Mute your microphone"
✓ Section completed
Complete the previous section to unlock this content

Using features like screen sharing and collaborative tools allows participants to actively follow the discussion and contribute in real time. Encouraging participants to post questions in the chat box can minimize interruptions while ensuring that all important points are addressed. Preparing for likely questions in advance and testing technical equipment beforehand can significantly improve confidence. 

What can participants use to ask questions without interrupting?

✓ Correct!
🤔 The correct answer is "The chat box"
✓ Section completed
Complete the previous section to unlock this content

Additionally, being mindful of tone, clarity, and timing enhances professionalism. Non-verbal cues, such as nodding, maintaining eye contact with the camera, and acknowledging others' contributions, help build rapport and demonstrate active listening. Ultimately, video calls are not just platforms for sharing information, they are opportunities to showcase competence, organization, communication skills, and strong teamwork. 

What should you do when not speaking on a video call?

✓ Correct!
🤔 The correct answer is "Mute your microphone"
✓ Section completed
Complete the previous section to unlock this content

Using features like screen sharing and collaborative tools allows participants to actively follow the discussion and contribute in real time. Encouraging participants to post questions in the chat box can minimize interruptions while ensuring that all important points are addressed. Preparing for likely questions in advance and testing technical equipment beforehand can significantly improve confidence. 

What can participants use to ask questions without interrupting?

✓ Correct!
🤔 The correct answer is "The chat box"
✓ Section completed
Complete the previous section to unlock this content

📚 Key Vocabulary

6 terms
Etiquette

the customary code of polite behavior in professional settings

Click to reveal definition
Screen sharing

displaying your screen to others during a video call

Click to reveal definition
Transitions

the smooth change from one speaker or topic to another

Click to reveal definition
Rehearse

practice in advance to ensure smooth delivery

Click to reveal definition
Collaborative tools

digital applications that allow teamwork in real-time

Click to reveal definition
Engagement

active participation in the meeting

Click to reveal definition

Test your knowledge with this quiz

0 / 8 answered

What is screen sharing?

7 more questions...

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✍️ WRITING PRACTICE
💡

Your Task

Write once paragraph about a team video call. Say what was discussed, give one task, and mention the next meeting.

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Team Collaboration Online

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